(Legal)
Privacy Policy
Last updated: May 7, 2026
1. Who we are
Lumio Agency ("Lumio", "we", "us") is a business growth platform based in Montreal, Quebec, Canada. You can reach us at lumioagencyweb@gmail.com.
2. What we collect
- Contact form data — name, email, and the message you send us.
- Technical data — basic browser information (user agent, approximate region) and IP address used to deliver and secure the site.
- Cookies — only strictly necessary cookies for site functionality. We do not use advertising or cross-site tracking cookies.
3. How we use your information
- To respond to your inquiry and provide our services.
- To prevent spam and abuse on our forms.
- To maintain the security and reliability of the website.
We never sell your personal information.
4. Third-party services
We use Formspree to deliver contact form submissions to our inbox. Submissions are transmitted over HTTPS and stored according to Formspree's privacy policy. We may also use standard hosting and analytics infrastructure to operate the site.
5. Data retention
We retain contact submissions for as long as needed to respond to and follow up on your project. You may request deletion of your data at any time by emailing us.
6. Your rights
Depending on your jurisdiction (including Quebec's Law 25, Canada's PIPEDA, and the EU GDPR), you may have the right to access, correct, or delete your personal information, and to withdraw consent at any time. Contact us to exercise these rights.
7. Security
The site is served exclusively over HTTPS. We use Content Security Policy, strict referrer policy, and other modern web security headers to help protect your data in transit.
8. Changes
We may update this policy occasionally. The "Last updated" date at the top of this page reflects the most recent revision.